These terms of service apply to the website www.thinkbabymusic.com (the “website”), property of our company under the commercial title, Thinkbabymusic Collective, with main offices located at 29 Deinokratous St. 106 75 Athens, General Electronic Commercial Registry n. 135613308000, and registered with the I’ Athens Internal Revenue Services. Thinkbabymusic Collective ("we", "us", and "our") is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following to understand our practices regarding your personal data and how we treat it. We reserve our right, at our sole discretion, to change, modify, add or remove portions of these terms at any time. Such changes shall become effective as soon as they are posted, please check back with this page periodically. By visiting the website you are accepting and consenting to the practices described in this policy
Cookies are small text files stored on your computer by your browser. They are used for purposes such as remembering if you’ve visited a website before, and contain information about the use of your computer, but do not include personal information about you. The following types of cookies are used on this site.
2.1. General cookies: enables using the settings features and services on the website.
2.2. User behavior cookies: enables to check users preferences and further analyzing in order to improve and develop products and services. Gathering information is anonymous and occurs without personal data identification of particular user.
2.3. Service cookies: enables social sharing, video and other services we offer that are run by other, third party companies. These companies may drop cookies on your computer when you use them on our site or if you are already logged in to them. You are able to block third party cookies through your browser settings.
3. Refusing cookies on this website
As our cookies allow you to access some of our website’s essential features we recommend that you leave cookies enabled, otherwise, if cookies are disabled, you may experience interruptions or limited functionality in certain areas of the website.
1. Use of data
We store gathered data in order to offer the highest possible quality of service administration.
1.1. Device information: When you visit and browse the site, certain information about your device will automatically be collected, including information about your web browser, ip address, time zone, and some of the cookies that are installed on your device.
We use the device information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website.
1.2. Order information: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you. When you make a purchase through the website, we collect information from you including your name, billing address, shipping address, payment information, and email address. We use the order information to fulfil orders placed through the website, including processing your payment information, arranging for shipment, and providing you with order confirmations. Credit or debit card information will not be saved after payment.
We do not share information regarding the collected data in any way, unless to public authorities authorized by law. Site visitors have the 'right to access' their data or 'be forgotten'. For either of these options please write to us by email.
All images and content belong to their rightful owners, re-use without proper consent is not permitted. All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively content), including but not limited to the design, structure, selection, coordination, expression, and arrangement of such content, contained on the site is owned, controlled or licensed by or to Thinkbabymusic Collective and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
We send emails through our mailing list to notify you on free offers exclusive to our subscribers, and to let you know about any upcoming releases we believe will be of interest to you. If you no longer wish to receive these emails, click the unsubscribe link present in every newsletter.
D. ONLINE STORE
All orders ship from our studio located in Athens, Greece. Our shipping bags are recyclable please dispose of them accordingly. Store transactions are securely processed with Paypal, Stripe, and all major credit cards. Prices are in the EUR currency and include value added tax. Standard orders are processed once credit card authorization and verification have been obtained. We review each order factoring in destination, weight, and size of items; shipping fees are calculated upon checkout. All digital downloads include high-quality files in MP3 and 24-bit WAV.
All digital download purchases include high-quality files in MP3 and 24–bit WAV, also available on all major platforms and Bandcamp.
Please allow up to two (2) business days for your order to be processed, orders placed after 12 pm are treated as if they came in the next business day. We ship with Hellenic Registered Post, when dispatched, you will receive an email confirmation with tracking number. To track the status of your shipped order click here. Local deliveries typically take between five (5) to nine (9) business days. For international orders please allow up to fourteen (14) business days. We have no control over whether or not your package is delayed in your country’s customs office, please check with your local authorities in this case.
Returns can be requested by email within twenty (20) days of receipt of initial order shipment, please state your name and order number on the subject bar. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Do not send products back to us without our permission, Packages returned to us due to incorrect address provided will be shipped back out upon customer request and expense.
We pack our products to arrive safely at their destination, however, the risk of damaged packages is always a realistic one; therefore, damaged boxes should be refused when they arrive. We are not responsible for damaged or stolen packages by third parties. Certain types of items such as apparel (tote bags, shirts) and digital downloads cannot be returned. We also cannot accept returns on sale items or gift cards.
We will notify you once we’ve received and inspected your return to let you know if refund or exchange of product was approved. Once approved, you’ll be refunded on your original payment method within 10 business days; if regarding exchanged item, you will be shipped the new item within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. Shipping and return fees are non-refundable.